When Is It a Garage Door Emergency?
Not every garage door problem requires an emergency call. But some situations absolutely do:
Call immediately if:
- Your door is stuck open and you cannot secure your home
- Your door came off its tracks
- A spring snapped and the door is hanging at an angle
- Your door was hit by a vehicle
- The door won't close and you're leaving for a trip
Can wait until morning:
- The opener remote stopped working (check the battery first)
- The door is slow but still functioning
- Minor noise or vibration during operation
What to Do While You Wait for Help
If your door is stuck open, here's how to temporarily secure your home:
- Manually lock the door using the emergency cord to disengage the opener, then use the manual lock bar if your door has one.
- Move valuables from the garage into the house.
- Park your car inside if possible, or in the driveway blocking the opening.
- Call us immediately — our technicians are on call 24/7 across Texas.
Why Fast Response Matters
A garage door stuck open is a security vulnerability. According to the FBI, garages are one of the most common entry points for home burglaries. Every hour your door is open and unsecured increases your risk.
Texas Garage Door Pros guarantees a response time of 2 hours or less for emergency calls in our service areas.
Our Emergency Service Areas
We provide 24/7 emergency garage door repair in:
- Houston & surrounding areas (Sugar Land, Katy, The Woodlands, Pearland)
- Dallas/Fort Worth (Plano, Frisco, Arlington, Irving)
- Austin (Round Rock, Cedar Park, Pflugerville)
- San Antonio (New Braunfels, Schertz, Converse)
- Galveston (League City, Clear Lake, Friendswood)
No Extra Charge for After-Hours Calls
Many companies charge double or triple for after-hours service. At Texas Garage Door Pros, we charge a flat service fee regardless of when you call. No surprises on your invoice.